Booking Guidelines
General Breathing Prana Wellness Community Guidelines
All clients will be treated with respect and compassion. Personal and professional boundaries of both client and therapist will be respected at all times.
Clients must provide an accurate health history and agree to inform Breathing Prana Wellness therapist of any updates or changes to client health/medical condition.
Client privacy and confidentiality will be maintained at all times.
This is a non-smoking, non-vaping office.
Clients are expected to be clean and have showered on same day prior to receiving therapeutic treatment.
Cancellation & No Show Policy
We require at least 24 hours notice to cancel an appointment. Clients who cancel an appointment with less than 24 hours notice will be billed 50% of the price of the scheduled service. Clients who do not show up for a scheduled appointment or notify us in advance will be billed for the full price of the scheduled service.
Late Arrival Policy
All schedule appointments will begin and end at the scheduled ending time in order to honor and maintain the daily schedule of clients. Clients who arrive late to their scheduled appointment will be charged for the full sessions and will not receive a time extension. For your first appointment here at Breathing Prana Wellness, please arrive 10-15 minutes prior to your scheduled appointment time to complete the Client Intake Form. For all future appointments, please arrive 5-10 minutes before your scheduled appointment time to relax in the lobby and enjoy an unhurried, peaceful experience.
Session Termination
Only professional therapeutic massage and bodywork services are offered at Breathing Prana Wellness. Therapeutic massage services will be terminated immediately in the event of inappropriate conduct of Any kind. This includes harassment, threatening speech or behavior, sexual advances or requests or disrespectful actions or language. A session will not be conducted if the client is under the influence of drugs or alcohol. If the session is terminated for any of these reasons, full payment for the scheduled session is still required.
Client Illness
Any Breathing Prana Wellness client with signs or symptoms of an active systemic or localized infection (fever, sore throat, acute infection etc) at the time of a scheduled massage or session is asked to notify the therapist.
Any Breathing Prana Wellness client with a contagious condition including common cold, influenza, stomach flu, shingles, meningitis, contagious skin conditions like athlete’s foot (or other contagious conditions not mentioned) must not come to the office but text/call to inform the therapist 24 hours BEFORE scheduled appointment time. Clients may reschedule their appointment after contagious condition has resolved.